Privacy Policy

Updated at: 2026-08-26.

Last Updated: July 19, 2026

This Privacy Policy explains how mavenlinks.vip ("MavenLinks," "we," "us," or "our") collects, uses, discloses, and protects information when you access or use our website, applications, and services (collectively, the "Service").


1. Information We Collect

Depending on how you use the Service, we may collect the following categories of information:

  • Account Information: Name, email address, account credentials, and other information you provide when creating or managing an account.
  • Billing and Transaction Information: Subscription details, transaction information, billing email address, payment status, purchase history, and related information. Payments may be processed by third-party payment providers such as Paddle.
  • Link and Account Data: Short links, custom aliases, destination URLs, branded domains, QR codes, UTM parameters, targeting rules, expiration settings, and other configurations you create through the Service.
  • Usage and Analytics Information: Information about how you use the Service, including pages visited, features used, timestamps, and interactions with our website or application.
  • Link Visitor Information: When someone accesses a link created through MavenLinks, we may automatically process information such as IP address, approximate geographic location, browser type, operating system, device or platform information, language, referring URL, timestamp, and information about the link accessed.
  • Support Information: Information you provide when contacting us for customer support or other inquiries.
  • Technical Information: Browser, device, network, and similar technical information collected automatically when you use the Service.

2. How We Use Information

We may use information we collect to:

  • Provide, operate, maintain, and improve the Service
  • Create and manage user accounts
  • Create and redirect short links and provide link-gateway functionality
  • Provide analytics and statistics about links and their usage
  • Apply country, language, platform, traffic-splitting, password, and other targeting rules configured by customers
  • Generate and manage QR codes and branded domains
  • Process subscriptions, payments, refunds, and transactions
  • Provide customer support and respond to inquiries
  • Send service-related communications
  • Detect, prevent, and investigate fraud, abuse, security incidents, and unauthorized activity
  • Maintain the security and integrity of the Service
  • Comply with applicable legal obligations
  • Enforce our agreements and protect our rights and the rights of our users

3. Cookies and Tracking Technologies

We may use cookies, pixels, local storage, and similar technologies to operate the Service, maintain sessions, remember preferences, understand usage, improve performance, and provide analytics.

Some features of MavenLinks may allow customers to configure third-party tracking or retargeting technologies, such as advertising or analytics pixels, for visitors who access links created through the Service. The use of such technologies may be controlled by the customer who created the applicable link and may be subject to that customer's own privacy policy and legal obligations.

You may be able to control or disable certain cookies through your browser settings or other available privacy controls. Disabling certain technologies may affect the functionality of the Service.


4. Customer-Controlled Data

MavenLinks allows customers to create and manage links, targeting rules, analytics, QR codes, branded domains, and other features. Customers may use the Service to process information about visitors who interact with their links.

Where MavenLinks processes personal information on behalf of a customer, the customer may determine the purposes for which that information is processed and is responsible for providing appropriate privacy notices and obtaining any permissions or consents required by applicable law.


5. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse. However, no method of transmitting or storing information can be guaranteed to be completely secure.


6. Third-Party Services

We may use third-party service providers to operate and support the Service. These providers may process information on our behalf for purposes such as payment processing, hosting, analytics, email delivery, security, customer support, and other business operations.

For example, Paddle may process payments and subscription-related transactions on our behalf. We may also use other service providers, including providers for infrastructure, analytics, communications, and security.

Third-party providers may have their own privacy policies and terms governing their processing of information.


7. Information Sharing

We do not sell or rent your personal information for money.

We may disclose information to service providers that help us operate the Service, process payments, provide analytics, deliver communications, maintain security, or provide other business functions.

We may also disclose information when reasonably necessary to:

  • Comply with applicable laws, regulations, legal processes, or governmental requests
  • Detect, prevent, or investigate fraud, abuse, security issues, or illegal activity
  • Protect the rights, property, safety, or security of MavenLinks, our users, or others
  • Enforce our Terms of Service and other agreements
  • Complete a merger, acquisition, financing, sale of assets, or similar business transaction

8. Data Retention

We retain personal information for as long as reasonably necessary to provide the Service, maintain accounts, provide customer support, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and protect our legitimate business interests.

When personal information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with our applicable retention practices.


9. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to request access to, correction of, deletion of, or a copy of certain personal information.

You may also have additional rights under applicable privacy laws, including rights relating to objection to or restriction of certain processing.

To make a privacy request, contact us using the information provided below. We may need to verify your identity before completing certain requests.


10. Children's Privacy

The Service is not intended for children who are not legally permitted to use the Service under applicable law. We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided us with personal information in violation of applicable law, please contact us so that we can take appropriate action.


11. International Data Processing

Depending on the location of our service providers and infrastructure, your information may be processed or stored in countries other than the country where you reside. Where required by applicable law, we will take appropriate measures to protect personal information transferred internationally.


12. Account and Data Deletion

Where available, you may request deletion of your account and associated personal information by contacting us. Certain information may be retained when required or permitted by applicable law, for legitimate business purposes, security, fraud prevention, dispute resolution, or compliance with legal obligations.


13. Policy Updates

We may update this Privacy Policy from time to time to reflect changes to our Service, business practices, technology, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy. Changes become effective when the updated Privacy Policy is published on this page, unless otherwise required by applicable law.


14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise an applicable privacy right, please contact us at:

[email protected]